The presence of a strategic approach
Availability of criteria for making strategic decisions (downsizing vs expansion, preservation vs upgrade of business model, diversification vs specialization of activities).
Analysis of strategic decision-making process and the level of engagement of relevant team members into the process.
Strategy documentation and link with operations
Analysis of links between current activities and strategy. Search for the best ways of ensuring that connection.
The presence of strategy communication in the company, including feedback mechanisms. Identification of main obstacles and ways to overcome them.
Review of the key processes: performance measurement and monitoring, performance dialogue, consequence management
Use of performance indicators
Analysis of the balance of indicators (financial and non-financial, qualitative and quantitative), their time frame (short-term and long-term and link between them), clarity and comparability.
Analysis of efficiency of the goal-setting process in the context of team motivation.
Identification of opportunities to improve the usage of KPIs.
The performance imperative in the company’s life
Analysis of the team’s approach to efficiency, reasons for gaps and lack of focus. Identification of possible ways to improve the process.
The completeness of the planning process
Analysis of planning processes and their adequacy, plans reflecting key business processes, as well as relevance of the existing plans to the company’s realities.
The efficiency of the planning process
Allocation of an appropriate amount of time by the management, use of advanced forecasting tools. Analysis of process coordination among company’s divisions.
Monitoring and control
Assessment of variance analysis, the process of discussing the actual performance. Identification of a formal approach and recommendations for improvement.
The effectiveness of human resource management system
Identification of symptoms of flaws in organizational structure and inadequacy to company’s actual processes.
The efficiency of the IT infrastructure to support business processes
Identification of adequacy of business process automation considering the degree of maturity of business.
The efficiency of communications
Analysis of the effectiveness of IT in minimization of communication costs. Identification of possible areas to improve IT infrastructure based on the experience of other companies.
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